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Synchronization is having events happening, existing, or arising at the same time. For many systems, this means updates to the data in one system occur in other systems immediately. This is important for systems that are based on the same data but are used for different functions or by different people. Synchronization also makes it possible to maintain a single authoritative source for each type of data. When the authoritative source is updated, the other systems are also updated.

Automation is the technique of making an apparatus, a process, or a system operate automatically. Automation also reduces errors by eliminating the need for a person to read and re-enter information. Automation often allows the gathering of data more quickly and accurately than could be done otherwise or to be acquired from sources that may otherwise be difficult to obtain data from.